Got questions? We've got answers!

Explore our FAQ's page to find solutions to common queries and gain insights into our services.

Frequently Asked Questions

What items do you deliver?

All of our items can be delivered and set-up.  When you make a quote, please list the address (including zip code) and we will add the delivery fee to your quote.

 Where do you deliver to?

The Southeast Texas/Houston area and the Southwest Louisiana area. If you're not in that area and interested in custom delivery, please reach out to us at (409) 549-0232

What are the delivery cost?

Depends on your location and the items you rent. We factor in mileage and the total volume/weight of your products.  We then add that together and give you one delivery cost. *Delivery Minimum will apply.*

How to rent props?

 Start by browsing our extensive inventory. Once you've selected the items you need for your event, add them to your cart and proceed to checkout. Specify the date of your event and delivery location.

We will then send you a formal quote/invoice which will include all delivery fees and other charges.  

After balance is paid,  we'll arrange for the items to be delivered and set-up at your event location. After your event and the agreed upon time, we will return to retrieve rentals.

Cancellation Policy

All retainers are NON -REFUNDABLE. However you can reschedule if we have availability or keep as a credit. Check our rental agreement for specifics.  We do make exceptions on a case-by-case basis.

What is a delivery minimum?

Every order with The Invite will require a minimum purchase amount to qualify for delivery. The minimum purchase amount depends on how far you are from our warehouse location. Please reach out to to learn what distance requires what minimum purchase amount. 

After the delivery minimum is met, you will still be subject to delivery charges and taxes.